FAQ

We use natural gemstones and crystals unless a product page clearly states otherwise. Because they are natural materials, color, clarity, texture and pattern may vary from one piece to another.

The overall design, stone type and proportions will remain consistent. Natural variations mean each piece may have small differences in tone, markings and transparency.

Materials vary by design and may include natural stones, sterling silver, plated metal, pearls, wood or other selected components. Please check the individual product page for the exact material description.

We share meanings drawn from traditional crystal symbolism. Our jewelry is intended as a personal reminder or ritual object, not as medical treatment or a guarantee of a particular result.

Measure your wrist closely with a flexible tape, then compare the measurement with the sizing information on the product page. For adjustable designs, check the stated minimum and maximum fit.

Remove your jewelry before bathing, swimming or exercising. Avoid perfume, lotion, household chemicals and prolonged direct sunlight. Wipe it gently with a soft, dry cloth before storing it separately.

Many pieces are designed for regular wear, but natural stones and plated components still need care. Avoid impact, moisture and chemicals to help preserve their finish.

Add four eligible items to your cart and enter code WW3 at checkout. The discount is applied to the lowest-priced eligible item. The offer cannot be combined with another discount unless stated otherwise.

Contact us as soon as possible after ordering. We will try to help, but changes and cancellations cannot be guaranteed after the order has entered processing or been dispatched.

Email us immediately with your order number and the correct address. We cannot redirect a parcel after it has been dispatched.

Standard shipping is free on every order to the countries and regions available at checkout. There is no minimum purchase requirement.

Orders are normally processed within 2-3 business days. After dispatch, estimated delivery is 10-14 business days. Weekends, public holidays, customs reviews and carrier disruptions may extend this estimate.

You will receive a shipping confirmation email with a tracking link after dispatch. Tracking may take 2-5 business days to show its first update.

International orders may be subject to charges determined by the destination country. If they are not collected at checkout, your local authority or carrier may collect them from you.

You may request a free return within 30 days of delivery. Jewelry must be unworn, unused and in its original condition and packaging. Proof of purchase is required.

Email support@getwornwithin.com with your order number and the item you want to return. Wait for approval and return instructions before sending the item back.

After your return is received and approved, the refund is issued to the original payment method. Allow up to 10 business days for it to appear, plus any additional processing time required by your bank.

Contact us promptly with your order number and clear photographs of the item and packaging. We will review the issue and arrange the appropriate solution.