Shipping & Returns

Orders are normally prepared and dispatched within 2-3 business days after payment is confirmed.

Orders placed on weekends or public holidays begin processing on the next business day. During launches, promotions or peak seasons, processing may take slightly longer.

Once your order has been dispatched, estimated delivery is 10-14 business days.

This is an estimate rather than a guaranteed arrival date. Customs inspections, severe weather, local postal conditions and carrier disruptions may cause delays outside our control.

Free standard shipping is available on every order to the countries and regions offered at checkout. No minimum purchase is required.

If your destination cannot be selected during checkout, we are currently unable to ship there.

When your order leaves us, you will receive a shipping confirmation email with a tracking link. Tracking may take 2-5 business days to show its first update after dispatch.

Please check your spam or promotions folder if the confirmation email does not appear in your inbox.

Please review your shipping address carefully before completing checkout. Contact us as soon as possible if it needs to be corrected.

We cannot guarantee an address change after an order has entered processing, and we cannot redirect a parcel once it has been dispatched.

International orders may be subject to local customs duties, import taxes or handling charges. If these charges are not collected at checkout, they may be collected by your local authority or carrier.

These charges are determined by the destination country and are the customer's responsibility.

If tracking has not updated for several days, please allow additional time for the carrier to scan the parcel at its next location.

If your order has not arrived after the estimated delivery window, contact us through our Contact page with your order number so we can investigate.

You may request a free return within 30 days of the date your order is delivered.

To qualify, jewelry must be unworn, unused and returned in its original condition and packaging. Proof of purchase is required.

Email support@getwornwithin.com with your order number and the item you would like to return.

Returns must be approved before they are sent. We will provide the return instructions and available free return method. Items sent back without first requesting a return may not be accepted.

For hygiene and product integrity, worn or used jewelry cannot be returned. Personalized or custom-made pieces, gift cards and items marked final sale are also non-returnable unless they arrive damaged or incorrect.

If you are unsure whether your item is eligible, contact us before sending it back.

We will inspect your return after it arrives. If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days after approval for the refund to appear. Your bank or card provider may require additional processing time.

The quickest way to receive a different item is to return the original item and place a new order after your return is approved.

If your item arrives damaged, defective or different from what you ordered, contact us promptly at support@getwornwithin.com.

Include your order number and clear photographs of the item and packaging so we can review the issue and arrange the appropriate solution.

For help with shipping, delivery or returns, email support@getwornwithin.com or use our Contact page. Include your order number whenever possible.