AGB

These Terms of Service (the “Terms”) govern your access to and use of getwornwithin.com and any related services, content, features, and purchases offered by Worn Within (“Worn Within,” “we,” “us,” or “our”). By visiting our website, creating an account, or placing an order, you agree to these Terms and to the policies referenced in them. If you do not agree, please do not use our website or services.

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

1. Eligibility and Account Responsibility

You must be at least the age of majority in your place of residence, or use the website with the permission and supervision of a parent or legal guardian. You are responsible for providing accurate, current, and complete information and for keeping your account credentials secure. You are also responsible for activity that occurs through your account.

2. Products and Natural Variations

We make reasonable efforts to display our products, colors, dimensions, and materials accurately. Because crystals and natural stones are formed in nature, variations in color, pattern, clarity, inclusions, texture, size, and shape are normal. These characteristics make each piece unique and are not defects. Screen settings and lighting may also affect how colors appear.

Product availability is not guaranteed. We may modify or discontinue a product, limit quantities, or refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, or misuse of our services.

3. Crystal and Wellness Disclaimer

Any descriptions of crystal meanings, energy, intention, spirituality, or traditional uses are provided for cultural, inspirational, and informational purposes only. Our products and content are not medical, psychological, legal, or other professional advice, and they are not intended to diagnose, treat, cure, or prevent any disease or health condition. Results and personal experiences vary. Never delay or replace professional medical care because of information found on our website.

4. Orders and Acceptance

Your order is an offer to purchase. An order confirmation acknowledges that we received your order but does not guarantee acceptance. We accept an order when it has been processed for fulfillment. We may contact you to verify information before accepting or shipping an order.

You agree to provide accurate billing, shipping, and payment information. We are not responsible for delays or losses caused by incorrect or incomplete information supplied by you.

5. Prices, Payments, and Taxes

Prices are shown in the currency displayed at checkout and may change without notice. The price charged is the price shown when your order is submitted, subject to correction of obvious errors. Applicable taxes, duties, shipping charges, and other fees will be shown at checkout where possible. International customers are responsible for import duties, taxes, brokerage fees, or customs charges not collected at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to charge the total amount of your order.

6. Shipping and Delivery

Shipping estimates are provided in good faith but are not guaranteed. Carrier delays, customs processing, weather, holidays, incorrect addresses, and events outside our reasonable control may affect delivery. Please review our Shipping Policy for current processing times, delivery estimates, and available shipping methods.

To the extent permitted by applicable law, responsibility for an order passes as provided by the delivery terms shown at checkout. Nothing in this section limits any mandatory consumer rights that apply to you.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy, which is incorporated into these Terms. Please review that policy before purchasing. Your statutory consumer rights, where applicable, are not affected.

8. Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions, expiration dates, product exclusions, and quantity limits. Unless stated otherwise, discounts cannot be combined, exchanged for cash, or applied retroactively. We may withdraw or correct a promotion where permitted by law, including in cases of error or misuse.

9. Acceptable Use

You may not use our website or services to:

• violate any applicable law or the rights of another person;
• submit false, misleading, fraudulent, or unauthorized information;
• introduce malware or interfere with the security or operation of the website;
• scrape, copy, resell, or exploit the website or its content without permission;
• impersonate another person or attempt to gain unauthorized access; or
• use our products or services for an unlawful or abusive purpose.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

10. Intellectual Property

The website and its content—including the Worn Within name and marks, product designs, photographs, graphics, text, videos, and site layout—are owned by or licensed to us and are protected by applicable intellectual property laws. We grant you a limited, revocable, non-exclusive license to access the website for personal, non-commercial shopping use. No other rights are granted without our prior written permission.

11. Reviews and Other User Content

If you submit a review, photograph, comment, or other content, you confirm that you own or have permission to share it and that it is accurate and does not violate any law or third-party right. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content in connection with our business and marketing, subject to applicable law. We may remove content that is unlawful, abusive, misleading, or otherwise inappropriate.

12. Third-Party Services and Links

Our website may use or link to services operated by third parties, including Shopify, payment processors, shipping carriers, analytics providers, and social platforms. Their own terms and privacy practices apply to your use of those services. We are not responsible for third-party websites or services that we do not control.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that your information may be processed as described in that policy and as required to operate our store, fulfill orders, prevent fraud, and comply with law.

14. Disclaimers

To the fullest extent permitted by law, the website, its content, and our services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or error free. We do not exclude warranties, guarantees, or other rights that cannot legally be excluded under applicable consumer law.

15. Limitation of Liability

To the fullest extent permitted by law, Worn Within and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity arising from your use of the website, services, or products. Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law. Nothing in these Terms limits liability that cannot legally be limited or excludes your mandatory consumer rights.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Worn Within and its affiliates, personnel, and service providers from claims, liabilities, losses, and reasonable expenses arising from your unlawful use of the website, your material breach of these Terms, or your violation of a third party’s rights.

17. Governing Law

These Terms are governed by the laws of HONG KONG, without regard to conflict-of-law principles, except where the mandatory laws of your place of residence apply. Courts located in HONG KONG will have jurisdiction, subject to any rights you have to bring a claim elsewhere under mandatory consumer law.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Changes apply prospectively unless applicable law requires otherwise. Your continued use of the website after an update means you accept the revised Terms.

19. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the policies referenced in them, constitute the agreement between you and us regarding the website and services, except where additional written terms expressly apply.

20. Contact Information

Questions about these Terms may be sent to:

Worn Within
Email: support@getwornwithin.com